Meet Our Team
Innovations Advanced Skincare & Beauty is an award winning salon which boasts a highly experienced team of beauty, massage skin & laser therapists.
We ensure our growing team are trained to a 5* standard to ensure your journey through the salon is no less than sheer luxury.
The team is friendly, personable and professional.
See below to learn each therapist’s favourite treatments and professional background.
JOLENE
CLINIC DIRECTOR & OWNER
Jolene has over 22 years experience working in the beauty industry. She has worked at Innovations for the last 20 yrs Specialises in: Skinpen treatments AlumierMD and DMK skin treatments. Laser hair removal.
CAROLINE
TRAINING & DEVELOPMENT MANAGER
Caroline has been part of our team since April 2010, she has over 15 years experience in the industry. Specialist areas: AlumierMD and DMK skin treatments and Skinpen facials. Microblading, and Cynosure laser hair removal.
EMMA
GENERAL MANAGER
Emma's extensive background in the beauty industry spans over 25 years. Her career journey began in 1996 as a beauty therapist, and through dedicated self-development and career progression, she joined the Park Hyatt Tokyo in 2004 as the Spa Director. In 2006, she transitioned to the role of Spa Director at Grand Hyatt. Afterward, Emma returned to the UK in 2010, where she worked in various hotels and salons in the North East and Edinburgh. Emma's extensive experience and wealth of knowledge make her a valuable addition to Innovations in 2023.
ANDREA
CLINIC TEAM LEADER
Andrea joined our team in November 2018. Her specialist areas are AlumierMD skin treatments, advanced facials, Cynosure laser treatments and massage.
Philippa
BEAUTY & SPA THERAPIST
Philippa has over 20yrs experience in the industry. Since joining our team she has progressed into a range of spa & beauty treatments including Lycon waxing, biab nails, lava shell massage and Comfort zone spa treatments.
CHARLOTTE
FRONT OF HOUSE COORDINATOR (Currently on mat leave)
Charlotte is our full time receptionist and brings to the team 10 yrs experience in customer service.
SASKIA
SPA & BEAUTY THERAPIST
Saskia has 3 years experience in 5* spas in and around the North East. She specialises in massage & Comfort Zone treatments.
Fleur
RECEPTIONIST
Fleur has many years experience in customer service as a receptionist and will be the smiling face that greets you on a Wednesday and Friday.
Kirsten
Nail technician
Kirsten is a fully qualified beauty therapist who is our specialist nail technician. She will be expanding her treatment offerings to provide other services in 2025.
BETH Currently on Maternity leave till October 2025.
BEAUTY THERAPIST
Beth has 8 year's beauty experience. Starting out in the industry as an apprentice. She specialises in HD Brows, Lycon waxing and Geneo facials.
Amber
JUNIOR BEAUTY THERAPIST
Amber has joined our team as Junior Therapist, she will be undergoing lots of Innovations training supervised by the management. She is currently fully qualified in all level 2 treatments and will be with us full time completing a level 3 apprenticeship. She does a fantastic set of nails and is highly skilled in HD Brows and LVL lashes. Find her reduced price treatments under the junior section when booking online.
Suki
BEAUTY & LASER THERAPIST
Suki is an experienced beauty & laser therapist. She has a career background of working a in 5* spa for 5 years and more recently working in the hospital private laser clinic. She does the most amazing spa treatments and is experienced in all areas of beauty and laser hair removal. Look out for upcoming special offers with her whilst under going further training in our treatment protocols.
Ellie
RECEPTIONIST
Ellie joins our team with 4 years experience in customer service and front of house. She will be at reception 4 days a week.
Ellie
JUNIOR BEAUTY THERAPIST
Ellie is out newest recruit, she is fullt qualified in all level 2 beauty treatments and is continuing her level 3 apprenticeship with us. Check out her reduced price rates under the juniors special offer tabs.
