Meet Our Team
Innovations Advanced Skincare & Beauty is an award winning salon which boasts a highly experienced team of beauty, massage skin & laser therapists.
We ensure our growing team are trained to a 5* standard to ensure your journey through the salon is no less than sheer luxury.
The team is friendly, personable and professional.
See below to learn each therapist’s favourite treatments and professional background.
JOLENE
CLINIC DIRECTOR & OWNER
Jolene has over 25 years experience working in the beauty industry. She has worked at Innovations for the last 22 yrs building the business up from a 2 treatment room set up to the large scale operation it is today, Specialises in: Dermapan treatments AlumierMD and DMK skin treatments. Laser hair removal.
EMMA
GENERAL MANAGER
Emma's extensive background in the beauty industry spans over 25 years. She joined the Park Hyatt Tokyo in 2004 as the Spa Director. In 2006, she transitioned to the role of Spa Director at Grand Hyatt. Afterward, Emma returned to the UK in 2010, where she worked in various hotels and salons in the North East. Emma's extensive experience and wealth of knowledge make her a valuable addition to Innovations in 2023.
ANDREA
CLINIC TEAM LEADER
Andrea joined our team in November 2018. Her specialist areas are AlumierMD skin treatments, advanced facials, Cynosure laser treatments and massage.
NAOMI
SENIOR THERAPIST
Naomi has 5 years experience in 5* spas in and around the North East. She specialises in massage & Comfort Zone treatments.
KIERA
SENIOR THERAPIST
Kiera has 5 years experience working in the beauty industry. She specialises in Comfort Zone treatments, Lycon waxing and does the most amazing massage.
Tilly
JUNIOR THERAPIST
Tilly is a level 2 apprentice, she is already qualified in some beauty treatments which you can enjoy at a reduced price rate. She will be with us completing her level 3 qualification over the next 18 months and training in lots of other treatments.
Amber
JUNIOR BEAUTY THERAPIST
Amber has joined our team as Junior Therapist. She is currently fully qualified in all level 2 treatments and will be with us full time completing a level 3 apprenticeship. She does a fantastic set of nails and is highly skilled in HD Brows and LVL lashes.
Ellie
JUNIOR BEAUTY THERAPIST
Ellie is fully qualified in all level 2 beauty treatments and is continuing her level 3 apprenticeship with us. She specialises in gel nails and LVl lashes.
CHARLOTTE
FRONT OF HOUSE COORDINATOR
Charlotte is our full time receptionist and brings to the team 10 yrs experience in customer service.
Emily
BEAUTY THERAPIST
Emily is a level 3 beauty therapist. She has a passion for nails, brows and massage. Look out for special offers as she trains in more treatments with us.
Katherine
RECEPTIONIST
Katherine joins our team with 3 years experience in customer service and reception, having worked in 2 spa's previously. She will be at reception 4 days a week.
Fleur
RECEPTIONIST
Fleur has many years experience in customer service as a receptionist and will be the smiling face that greets you on a Wednesday and Friday.
