Meet Our Team
Innovations Advanced Skincare & Beauty is an award winning salon which boasts a highly experienced team of beauty, massage and skin therapists, each with over 5 years experience or more.
We ensure our growing team are trained to a 5* standard to ensure your journey through the salon is no less than sheer luxury.
The team is friendly, personable and professional.
See below to learn each therapist’s favourite treatments and professional background.
JOLENE
CLINIC DIRECTOR & OWNER
Jolene has over 22 years experience working in the beauty industry. She has worked at Innovations for the last 20 yrs Specialises in: Skinpen treatments AlumierMD and DMK skin treatments. Laser hair removal.
CAROLINE
TRAINING & DEVELOPMENT MANAGER
Caroline has been part of our team since April 2010, she has over 15 years experience in the industry. Specialist areas: AlumierMD and DMK skin treatments and Skinpen facials. Microblading, and Cynosure laser hair removal.
EMMA
GENERAL MANAGER
Emma's extensive background in the beauty industry spans over 25 years. Her career journey began in 1996 as a beauty therapist, and through dedicated self-development and career progression, she joined the Park Hyatt Tokyo in 2004 as the Spa Director. In 2006, she transitioned to the role of Spa Director at Grand Hyatt. Afterward, Emma returned to the UK in 2010, where she worked in various hotels and salons in the North East and Edinburgh. Emma's extensive experience and wealth of knowledge make her a valuable addition to Innovations in 2023.
ANDREA
CLINIC TEAM LEADER
Andrea joined our team in November 2018. Her specialist areas are AlumierMD skin treatments, advanced facials, Cynosure laser treatments and massage.
NATALIE
BEAUTY & SPA THERAPIST
Natalie has 7yrs experience in the industry. Her specialist areas are Comfort Zone spa treatments and all forms of body massage. Since joining our team she has progressed into a range of beauty treatments including Lycon waxing, gel nails and footlogix medi pedi's.
CHARLOTTE
FRONT OF HOUSE COORDINATOR
Charlotte is our full time receptionist and brings to the team 10 yrs experience in customer service.
Saskia
BEAUTY THERAPIST
Saskia is our newest team member. She has 3 years experience in 5* spas in and around the North East. She specialises in massage & Comfort Zone treatments.
Fleur
RECEPTIONIST
Fleur has many years experience in customer service as a receptionist and will be the smiling face that greets you on a Wednesday and Friday.
ASHLEY
BEAUTY & LASER THERAPIST
Ashley has 9 years experience having worked both in a 5* spa and a local beauty salon. Her passion is in all things beauty. She specialises in gel nails, Lycon waxing and LVL lash lifts and laser hair removal.
BETH
BEAUTY THERAPIST
Beth has 6 year's beauty experience. Starting out in the industry as an apprentice. She specialises in HD Brows, Lycon waxing and Geneo facials.
Emily
BEAUTY THERAPIST
Emily joined our team as Junior Therapist, she has now progressed to therapist having undergone lots of Innovations training. After qualifying as a Level 3 Therapist in May 22, she has gone on to complete her level 4 NVQ in Laser. She has a passion for all things beauty and is looking forward to learning more advanced treatments.
Alice
JUNIOR THERAPIST
Alice has joined our team as a junior therapist and will be training in our protocols under the supervision of Caroline. She has completed her level 2 at college and has recently completed the Comfort Zone training with us. Check out the special offers tab on our online booking.
